If you need to know the name of your Ring device, you can find out in the Ring app using instructions in this link.Ring Video Doorbell, Ring Video Doorbell (2nd Generation), Ring Video Doorbell 2, Stick Up Cam (1st Generation), Floodlight Cam (1st Generation), Floodlight Cam Wired Plus, Spotlight Cam, Stick Up Cam Battery, make sure you are testing the 2.4 GHz band. Connect your mobile phone to the wifi network you're going to use to connect your Ring device.Once it is back online, plug in your router and wait until it is re-connected to the internet. Disconnect the power cord to your modem and router for approximately 10 seconds, then plug your modem back in.
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